With the merger of two police departments into a single agency and the hiring of a visionary police chief, the winds witnessed many re-engineered changes. These changes included adopting community problem-oriented policing as the core philosophy of services, the addition of Geographic Information System software to enhance the analysis and mapping of crime, disorder, and violence and combining the planning and crime analysis units into a single Research, Planning and Analysis Bureau. Central was the integration of the community and police into a working partnership that would address threats to the quality of life in the City of Charlotte.
Lumb, Richard C., "The Historical Value of Time as a Concept of Change" (2016). Criminal Justice Faculty Publications. 11.