Publication Date

2005

Document Type

Thesis

Degree Name

Master of Science in Education (MSEd)

Department

Counselor Education

Abstract

A literature review of empathic communication in conflict resolution was presented including the problem definition, the nature of conflict, current conflict resolution models, and an alternative solution using empathic communication in conflict resolution were discussed. Results of the literature concluded that resolving conflict was more successful when integrating empathic communication, implying that empathic communication is an effective component to conflict resolution.

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