Public Service, Governance and Web 2.0 Technologies : Future Trends in Social Media

Title

Public Service, Governance and Web 2.0 Technologies : Future Trends in Social Media

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Description

Edited by Ed Downey [College at Brockport faculty member] and Matt Jones.

Includes a chapter co-authored by two College at Brockport faculty members: Melchor De Guzman and Korni Swaroop Kumar: Using Web 2.0 as a Community Policing Strategy: An Examination of the United States Municipal Police Departments.

Web 2.0 can create value for political processes by decreasing costs and increasing opportunities for civic engagement, and, as a result, will likely affect the future of governance. Public Service, Governance and Web 2.0 Technologies: Future Trends in Social Media investigates the effects of Web technologies and social media on interaction and the political process. Researchers, government administrators, and policymakers will benefit from the book's examination of e-governance in an increasingly complex and interdependent world. Readers will learn to use Web technologies to address local and global problems and improve systems of governance, social equity, economic activity, sustainability, service delivery, transparency, and the ethical and legal dimensions of public service.

ISBN

1466600713

Publication Date

2012

Publication Information

Hershey, Pa. : Information Science Reference, c2012.

xxvi, 341 p. : illustrations ; 29 cm.

Disciplines

Criminology and Criminal Justice | Public Affairs, Public Policy and Public Administration

Department

Public Administration

Comments

Located in Drake Library at: OVR JF1525.A8 P835 2012

CONTENTS: eGovernance 2.0: Implications of Social Computing on Public Services / Gianluca Misuraca -- Assessment of Web 2.0 Applications Employed by Human Resource Departments in U.S. Cities / Maureen McDonald ... [et al.] -- Using Web 2.0 as a Community Policing Strategy: An Examination of the United States Municipal Police Departments / Matthew A. Jones, Melchor C. de Guzman, Korni Swaroop Kumar -- Using Web 2.0 to Reconceptualize E-Government: The Case for GovLoop / Leila Sadeghi, Steve Ressler, Andrew Krzmarzick -- WikiLeaks and the Changing Forms of Information Politics in the "Network Society" / Chindu Sreedharan, Einar Thorsen, Stuart Allan -- Open Source, Crowdsourcing, and Public Engagement / Helen K. Liu -- Web 2.0 and Government Transformation: How E-Government and Social Media Contribute to Innovation in Public Services / Jon E. Glasco -- Web 2.0: Harnessing Democracy's Potential / Pedro Isaias, Sara Pifano, Paula Miranda -- From E-Government to E-Governance: Exploring the Transformational Potential of Web 2.0 in State and Local Governments / Kathryn Kloby -- Social Media and Web 2.0 for Rethinking E-Government Maturity Models / B. Joon Kim, Savannah Robinson -- The Paradox of the Interactive Web in the U.S. Public Sector / Ines A. Mergel, Charles M. Schweik.