Master of Science in Education (MSEd)
A literature review of empathic communication in conflict resolution was presented including the problem definition, the nature of conflict, current conflict resolution models, and an alternative solution using empathic communication in conflict resolution were discussed. Results of the literature concluded that resolving conflict was more successful when integrating empathic communication, implying that empathic communication is an effective component to conflict resolution.
Mullen, Jill A., "A Case Study Integrating the Relationship Enhancement Model in Conflict Resolution" (2005). Counselor Education Master's Theses. 73.